Medical Emergencies

Cardholders Login:

24/7 Emergency Assistance

For Emergency Assistance:

For Basic, Plus, Premium and Trip Cancellation & Interruption Insurance please call:

1.844.359.0417 (within US/Canada)

00 1.443.275.6001 (international)

For 365 or 365 Sport Travel Insurance please call:

1.855.851.2970 (within US/Canada)

001.317.833.1707 (international)

Things to Know:

  • Be sure to use the appropriate country code when calling (when calling the US, you will use 001).
  • Trained agents will offer you the help that you need, including arrangements for emergency evacuation, transportation to medical facilities, location of the nearest safest hospital, and additional services, as listed here.
  • Have ready your Insurance ID code for claims, found on the front of your card (see right). If you do not have your physical card with you or purchased an e-card only, please refer to your Faith Ventures Account email to view your e-card with your ID code. Contact us for help.