Filing a Claim
To file a claim, email firstname.lastname@example.org or call 855.231.5237.
A trained staff member will be happy to walk you through the process. Please be aware you must file a claim within 30 days of loss.
You will receive an email within 1-2 business days with a claim number and further instructions, including what documentation is needed to complete the claim.
Note: The process above refers to Faith Ventures travel insurance plans only. If you’ve worked with Brotherhood Mutual to purchase Liability or Kidnap & Ransom coverage, please review the report a claim instructions for the product you purchased.
Please have this info ready:
- Faith Ventures number (begins with “F”, on the front of your card)
- Date of Birth
- Travel dates and destination
- Date incident occurred / dates you were treated
- Brief description of incident / what you were seen for
- Amount claiming (in dollars)