Destination Restrictions - Faith Ventures
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(844) 359-0417 (US & Canada)
001-443-275-6001 (international)

For 365 or 365 Sport
(855) 851-2970 (US & Canada)
001-317-833-1707 (international)

- ABOUT US -

IMPORTANT UPDATES FOR BASIC, PLUS, AND PREMIUM PLANS

We are closely monitoring the current Ebola outbreak affecting the Democratic Republic of the Congo (DRC), Uganda, and neighboring countries. The health and safety of our customers remain our highest priority.

 

On May 17, 2026, the U.S. Department of State issued a Level 4 “Do Not Travel” Advisory for the DRC, Uganda, and South Sudan (collectively referred to as the “Affected Region”). Travel to the Affected Region on or after May 17, 2026 will not include coverage for a security evacuation because it is a known event.

Coverage nor a Political or Security Evacuation is available for the following countries:

  • Afghanistan
  • Belarus
  • Chechnya
  • Democratic Republic of the Congo
  • Gaza Strip
  • Iran
  • Iraq
  • Israel
  • Israel West Bank
  • Jordan
  • Saudi Arabia
  • Qatar
  • Bahrain
  • Kuwait
  • United Arab Emirates
  • Cyprus
  • Lebanon
  • Libya
  • North Korea
  • Russia
  • Somalia
  • Sudan
  • Syria
  • Ukraine

*This list is subject to change.

Please note: These cards do not allow coverage for residents from and/or for travel to OFAC restricted destinations. Here is a link to the US State Department website that provides a list of these countries.

 

https://ofac.treasury.gov/sanctions-programs-and-country-information

 

You must purchase travel insurance at least 24 hours prior to departure.

IMPORTANT UPDATES FOR 365 AND 365 SPORT PLANS

We are closely monitoring the current Ebola outbreak affecting the Democratic Republic of the Congo (DRC), Uganda, and neighboring countries. The health and safety of our customers remain our highest priority.

 

On May 17, 2026, the U.S. Department of State issued a Level 4 “Do Not Travel” Advisory for the DRC, Uganda, and South Sudan (collectively referred to as the “Affected Region”).

 

If your travel to the Affected Region occurred before the Level 4 Travel Advisory was issued on May 17, 2026, your IMG insurance plan will continue to provide eligible medical benefits according to the terms and conditions of your policy if such services are available.

 

Effective immediately, countries in the Affected Region have been removed from availability.

 

Coverage nor a Political or Security Evacuation is available for the following countries:

  • Belarus
  • Russia
  • Ukraine
  • Democratic Republic of the Congo
  • South Sudan
  • Uganda

 

*This list is subject to change