Description of Coverage – Trip Cancellation & Interruption - Faith Ventures
purchase now stay updated sign in
facebook twitter instagram
customer service
(888) 674-4074
travel emergencies?
For Basic, Plus, and Premium
(844) 359-0417 (US & Canada)
001-443-275-6001 (international)

For 365 or 365 Sport
(855) 851-2970 (US & Canada)
001-317-833-1707 (international)



To view your policy document, click here.

Be sure to select the plan you are purchasing.

Trip Cancellation and Interruption coverage is available as an add-on to the Faith Ventures card. Trip Cancellation and Interruption coverage reimburses nonrefundable payments you lose if your trip is cancelled or cut short for a sudden, unforeseen reason.

Trip Cancellation and Interruption coverage must be purchased at least 10 days prior to departure.


What’s Covered


Forfeited, nonrefundable prepaid deposits or payments

The charge for a single supplement if your traveling companion’s trip is cancelled but yours is not

Additional transportation expenses incurred


With Trip Cancellation and Interruption insurance, you’re covered for the following reason:


Sickness or Injury

You are treated for a sickness or injury, which begins while you’re under coverage, and are advised not to travel.


Delay or Cancellation

Common carrier delays or cancellations resulting from inclement weather, financial insolvency, or organized labor strikes.


Personal Tragedy

You, your traveling companion, or a family member passes away.


Legal Issues

Being hijacked, kidnapped, quarantined, required to serve on a jury, or required by a court order to appear as a witness.


Natural Disaster

Your home or destination made uninhabitable by fire, flood, volcano, earthquake, hurricane or other natural disaster.


Military Assignment

You or your traveling companion have a previously approved military leave revoked or experience a military reassignment.


Terrorist Incident

A terrorist incident which occurs in your departure or destination city within 30 days of the scheduled departure date or during your trip.


Trip Cancellation insurance costs 6.5% of up to the total cost of your trip. For example, if you choose to insure $1000 of your trip cost, Trip Cancellation will cost $65.


How do I purchase?


The option to add on Trip Cancellation and Interruption coverage to your Basic, Plus, or Premium plan will be available at checkout for both individual and group orders. Buy Now


If you have purchased a Basic, Plus, or Premium Plan in the past and your policy is still effective, you will need to complete this Trip Cancellation and Interruption Order Form. We will then get in touch with you regarding payment information. Important: You must purchase Trip Cancellation and Interruption at least 10 days prior to departure.

  • 24-hour medical assistance helpline
  • Destination information and advice
  • Emergency cash transfer assistance
  • Emergency evacuation
  • Monitoring of treatment
  • Lost or stolen passport assistance
  • Emergency travel arrangements
  • Emergency message relay
  • Legal referrals
  • Language services


Provided assistance includes but is not limited to the services listed above. Global travel assistance and medical emergency services are available 24/7/365, provided by the designated provider listed in your policy.


To open a claim, click here, call (855) 231-5237 or email

For immediate assistance with travel and medical emergencies 24/7 call:

Toll free with US and Canada:
(844) 359-0417

Toll free within US and Canada:
(844) 359-0417


Travel insurance is a specialty insurance designed to help travelers who run into unforeseen injury, illness, losses or delays. Travel insurance functions as primary or secondary coverage; Faith Ventures plans offer primary coverage while you are on your trip. Travel insurance can help:

  • Reimburse medical expenses for injury and illness
  • Reimburse accommodation and other expenses when travel is delayed
  • Locate emergency medical and legal services
  • Assist with lost, stolen, or delayed baggage

Refer to this travel insurance glossary to help you understand your Faith Ventures travel insurance coverage. Note: Faith Ventures travel insurance plans do not automatically include Liability and K&R coverage. Trip Cancellation coverage is optional and must be purchased separately.

Do you need travel insurance?

Travel insurance is relatively inexpensive, and Faith Ventures plans have no deductible. It’s a small investment to avoid a potentially disastrous financial situation.

Things to Consider

1. Existing health care insurance

Many insurance companies give policyholders some coverage abroad, but the coverage is often limited. Make sure you know the details of your specific policy. Some policies only cover medical expenses incurred at pre-approved hospitals, which may not be accessible. Some policies only cover medical emergencies and not regular medical care you may need. Very few policies cover medical evacuation back to the U.S., which can easily cost over $10,000. In general, international medical costs can be significantly greater than medical costs in the U.S., and your existing healthcare insurance may not be enough to cover them. Travel insurance can function as primary or secondary coverage.

2. Location and type of trip

If you’re traveling to a dangerous political climate, a remote location far from medical facilities, or a developing country without modern hygiene standards, you are much more likely to be in need of travel protection. Likewise, consider purchasing travel protection if you plan to engage in strenuous physical labor or risky activities.

3. Trip cancellation

Trip cancellation and interruption coverage is most helpful for those booking and pre-paying for their trip in advance, when it’s impossible to foresee what might occur to cancel or delay your trip. Expensive plane tickets, tours, or accommodations are also smart to insure.

Find the right plan for you

When selecting a plan, consider the following:

1. Limits to trip duration.

Double check each policy to see how many consecutive travel days you’ll be covered for. Depending on your policy, if you go over that limit you risk not having coverage for those extra days – or worse, invalidating your policy.

2. Limits on claims.

Be sure you know exactly how much coverage you have and what it’s for. The last thing you want is to be stuck with a doctors bill or loss of personal items only to find out that you don’t have the appropriate coverage for reimbursement.

3. Getting home. 

Emergency medical evacuation and repatriation of remains are gloomy to think about but in the event, they’re needed they can save a life or save a loved one a lot of time and money.

4. Pre-existing conditions.

Check your policy options and find out what the exclusions are for pre-existing conditions. If you’re treated for an illness or injury on a regular basis you’ll want to take that into special consideration before purchasing a policy. Compare Faith Ventures plans here.

Understanding the Description of Coverage

Each Faith Ventures plan comes with a comprehensive description of coverage that details the policy. Reading carefully through the description of coverage will go a long way in avoiding issues with claims. The description of coverage includes:

Schedule of Coverages & Services – Look here to see exactly what you’re covered for. Make sure the maximum dollar amount seems reasonable for your travel needs.

List of Definitions – Refer back to this section if you come upon a capitalized term in the policy that needs further definition.

Summary of Coverages – This section includes details on each area of coverage, including Trip Delay, Baggage & Personal Effects Loss, Baggage Delay, Passport Replacement, Medical Expense Benefit, Emergency Evacuation & Repatriation of Remains, and Accidental Death & Dismemberment. Look especially for notes on proper procedure.

General Exclusions – This section is very important to read carefully. Find out what the plan doesn’t cover: losses caused by or resulting from the listed items.

General Provisions – These are miscellaneous regulations that apply to the protection plan contract, mostly legal related.

Claims Provisions – Very important! This section describes Arch Insurance’s claims process.

Security Assistance Services – Provides a description of Political Evacuation and Natural Evacuation coverage and exclusions.

Travel Assistance & Concierge Services – This section details the 24/7 medical and travel assistance services that are provided with Faith Ventures.

Contact Info – Refer to the last page of the description of coverage for the 24/7 emergency contact phone number and travel assistance hotline, as well as numbers for claims inquiries and policy questions.

Do you need LIability or Kidnap & Ransom?

The Faith Ventures program offers excellent coverage for emergency medical expenses, medical and security evacuation, travel delays, and more. But you may also want to consider adding coverage to your trip that protects against liability claims like emotional injuries, false arrest, and foreign lawsuits that are a result of bodily injury, property damage, or religious communication. When planning a mission trip, it’s important to think about the possibility of an accident, emergency, or lawsuit. You’ll want to make sure your ministry and your mission travelers have the liability insurance coverage they need. Learn more about liability coverage here.

In addition to liability insurance, an increasing number of mission teams are taking a close look at Kidnap & Ransom (K&R) coverage. If a crisis happens, and people are relying on your ministry to bring their loved one home safe, having access to a trained professional that can stand in for your ministry and provide guidance is invaluable. Regardless of your ministry’s stance on payment of ransom, K&R coverage includes the cost of a professional negotiator to coach you through every step of an emergency, should one of your mission team members be kidnapped. Learn more about K&R coverage here.

What is Trip Cancellation coverage?

Trip Cancellation and Interruption coverage are available as an add-on to the Faith Ventures card. Trip Cancellation and Interruption coverage reimburses the money you lose if your trip is canceled or cut short for a sudden, unforeseen reason. Learn much more about Trip Cancellation plus how to purchase here.


Trip Cancellation and Interruption coverage is available as an add-on to the Faith Ventures card.
Trip Cancellation and Interruption coverage reimburses nonrefundable payments you lose
if your trip is cancelled or cut short for a sudden, unforeseen reason.